Immediate Start

Join Enhanced Lifestyles as a Workforce Scheduler (Service Delivery Officer) in our Hindmarsh office.

About you:

If you are a passionate, dedicated and have attention to detail, you will be the person we are seeking to join our dynamic team. 

This role is pivotal in coordinating our team of Support Workers, dedicated to providing high-quality supports and customer-focused services to individuals with disabilities in Metro and Regional South Australia.

Position Requirements:

As a Workforce Scheduler (Service Delivery Officer) you will work closely with our current team ensuring our customers requirements and supports are met.

• Coordinate and manage day-to-day rostering for support workers
• Ensure accuracy and timeliness of schedule changes and updates
• Monitor workforce hours in line with award obligations and compliance
• Communicate clearly with customers, families, and team members regarding shift arrangements/changes
• Support continuous improvement and contribute to team-based outcomes
• Maintain strong, respectful communication with customers, support staff

Qualifications and Requirements:

• Effective communication and interpersonal abilities are essential
• Previous experience in the health, disability, or community services sectors is highly preferred
• Proven experience in 24/7 rostering of Support Workers
• An understanding of the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS) is a valuable advantage
• NDIS Workers Screening
• South Australian Working with Children Screening
• NDIS Workers Orientation Module
• Ability to work full-time hours across a 5-day rotating roster (including Saturday, Sunday and public holidays) including a shared on call roster 
• Working Rights

Benefits

• Supportive, rewarding, and friendly work environment
• Salary packaging benefits through Maxxia (up to $15,899 tax free) 
• Opportunity for training and career growth
• Employee Assistance Program (EAP)

A Little About Us

For over 30 years, Enhanced Lifestyles has been delivering individualised, high-quality support across South Australia, empowering people with disabilities to live independently and make choices that matter. This rewarding position offers the opportunity to be part of a close-knit, values-driven organisation with a unique structure: we are a member-governed, not-for-profit NDIS provider, and our Board consists primarily of customers who use our services. Led by customers for customers, our unique and personalised approach has always defined who we are and what we do.

If you have a passion for supporting independence, dignity, and meaningful engagement for people living with disabilities, we’d love to hear from you.

Apply today via Express to join a team that makes a difference. If you have any questions about the role, please contact our HR team on [email protected]

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